Customer Rating:

Billing - 5/5
Technical - 5/5
Overall - 10/10

Customer Since : 2005

Customer Review - Tuesday 7th November 2006

In July 2005 we had major banking difficulties. Xilo were extremely understanding, even to the extent of recommending an alternative bank.

The customer service and billing depts are both incredible, as is the network itself. I've used and managed servers at The Planet, Burst, EV1, Leaseweb, and Hurricane Electric. None of them have come even close to Xilo.

Thank you Xilo for putting together such an amazing solution without any real financial cost to the end user!

Customer Rating:

Billing - 5/5
Technical - 5/5
Overall - 10/10

Customer Review - Sunday 6th August 2006

After having searched for many weeks to find the right hosts to setup a reseller account with, I decided on Xilo. In my first 5 months as a customer, there has been no server downtime whatsoever & no other issues to resolve at all. The servers are very speedy, well maintained & packed with features.

The team responded to any queries I had rapidly & have always been very helpful. I can highly recommend Xilo - great prices, very reliable & professional, good stuff!

Brilliant!! Just Brilliant.

It took me 3 weeks to decide which host to go for, and I'm glad I made the right choice!

Not only were you guys patient with my never ending tyrade of questions, the tech help was prompt, curteous, and correct. Xilo... I can't thank you enough.. Just keep up your good work.

It's not often I give out testimonials, but I would recommend anyone signing up with Xilo.net simply because the support is first class, and Matt and Tom are very helpful, and extremely patient.

Keep up the good work - you've made my life easier running a growing business!

Exceptional hosting run by exceptional people.

I have been running websites for years and have experienced both ends of the scale from great to awful. My previous hosting company got taken over by another company and it went downhill rapidly.

I found Xilo.net and decided to give them a try. I am SO happy I did - it was one of the best decisions I have ever made! Within a week of trying them out with one of my smaller sites, I was SO impressed I transferred over all my other 6 sites.

Any questions I raised were answered almost immediately and even when transferring all my sites over, there didnt even appear to be any down time whatsover. Xilo's unbeatable hosting deals, customer care with 24 hour support and stable servers are truly out of this world and I cannot recommend them highly enough.  Seriously, try these guys and see for yourself - you wont be disappointed!

-Sandy

Xilo have provided me with great service since day one!

Their support is first class and the problems that have arisen have usually been down to my mistake - their patience is endless!

I was disappointed with the no telephone support to begin with - but they are so swift and good with the emails that they can probably provide much quicker/better help this way - so perfect!

I would recommend them to the people i know and their prices are fantastic. I can only praise Xilo - (I even feel guilty by taking some work away from them by signing them up on my reseller account!)

Look no further - you wont find better!

Dominic Cort,
Designer/Developer.